b'R.I.S.E. (Realizing the Importance of SuccessfulChronic Care Management (CCM)Employees)CCM, funded by the Centers for Medicare and The R.I.S.E program equips employees with skills inMedicaid Services (CMS), aids individuals with management, leadership, medical practice operationschronic diseases in receiving better care, reducing and health care, preparing them for opportunitiesunnecessary trips to the emergency room and within Cone Health. This initiative supports ourhospital. Cone Health is responsible for providing Future Ready Workforce by creating an internallystaff and services for CCM, along with billing and diverse pipeline. Participants engage in coursesauditing.covering various topics, including leading self, leading others, lean management, patient experience,Annual Wellness Visits (AWV)understanding unconscious bias, and health care 101. Coupled with mentorship, career coaching andAWVs connect patients with doctors to create projects, participants are well-prepared to pursuepersonalized care plans, close quality gaps and receive leadership-based roles within Cone Health. prevention screenings. Weve worked tirelessly to improve AWV performance and efficiency, resulting Certified Medical Assistant (CMA) Academy in a 62.3% performance ratea 5% increase from 2022.The 2022-2023 CMA Academy started with and graduated 24 students, all of whom achieved aHealth Equity - Hypertension Control in African passing rate on their certification. The current 2023American Populationscohort consists of 14 students, set to complete the program in November, with four students supportedIdentifying a gap in hypertension control among by our Workforce Development in the CommunityAfrican Americans, we implemented initiatives that partnership with the United Way. successfully reduced the health equity gap from 5% to 0.8%. Achieving our goal in July 2023, with 70.5% of African Americans in blood pressure control, we continue to see improvement in rates.CONE HEALTH ANNUAL REPORT21'