b'Cone Health Medical Group: Unwavering Dedication to High-Quality, Compassionate CareIn 2024, Cone Health Medical Group (CHMG) made remarkable strides in improving patient care, emphasizing better outcomes, cost efficiency, satisfaction and coordinated care.Improved Patient Outcomes: CHMG earned the American Heart Associations Gold Recognition in Cholesterol Control, Hypertension Control and Diabetes Control, highlighting our commitment to evidence-based practices that enhance chronic condition management and promote healthier lives.Cost-Efficiency and Coordinated Care: In partnership with VBCI, CHMG collaborated with primary care teams to refine treatment protocols, prioritize preventive care and improve early detection. These efforts reduced unnecessary treatments, lowered hospitalizations, and controlled health care costs. The MyChart=My Health Campaign further empowered patients to manage their health actively and communicate with care teams, fostering an integrated health care experience.Patient Satisfaction: Over 97% of providers received ratings above 4.5 stars, with 100% rated 4 stars or higher. This reflects our unwavering dedication to exceptional patient experiences.Employee Engagement: Our 1 Year w/ You initiative boosted employee engagement and retention, enhancing patient connections and fostering trust. The CMA Academy graduated its fourth cohort with a 100% passing rate, placing all 21 graduates in CHMG practices. Since its inception, the Academy has produced 58 CMAs with a 93% retention rate, and graduates score 18% above the national average.Recognizing Excellence: CHMG launched the Patient Care Awards Program to honor outstanding contributions:The Daisy Award for exemplary clinical nursing.The Lotus Award for non-RN/LPN clinical team members.The Sunflower Award for exceptional non-clinical staff.Network Growth: CHMG expanded primary care and specialties, including Otorhinolaryngology, Pediatrics and Orthopedics, while adding Mohs Surgery to the Plastic Surgery division.New Provider Orientation: This monthly two-day program welcomed 139 new providers, orienting them to CHMGs culture and resources while fostering valuable connections.A Year of Progress: In 2024, CHMG advanced its mission of delivering efficient, high-quality, and compassionate care, solidifying its commitment to better health outcomes for our communities.CONE HEALTH ANNUAL REPORT21'