the giving effect 2025 27 What value-based care means for patients, families and communities — and why we want you to be a part of this mission Value-based care is reshaping health in the Piedmont Triad as we shift from reacting to illness to helping people live well every day. Here’s what that looks like: Coordinated care that feels connected. Patients have a team working together — doctors, nurses, care managers and community partners — so no one has to navigate health alone. Whole-person support. Health goes beyond a diagnosis, and care teams walk alongside patients in every part of life that shapes well-being. Care that reaches beyond the clinic. Teams connect people with food support, transportation, housing resources, mental well-being services and other services that allow them to thrive. Better support between visits. Check-ins, reminders, digital tools and proactive outreach keep people on track before small issues become major ones. Prevention first — fewer crises later. Value-based care steps in early to make prevention a priority and keep people well, helping families avoid unnecessary emergency department visits and hospital stays. A system that rewards outcomes, not volume. Cone Health is working with insurance partners to ensure that clinicians are recognized for helping people stay healthy — not for the number of appointments or procedures. Stronger, healthier communities. When individuals thrive, neighborhoods thrive — and the whole region benefits from better health, reduced stress and greater well-being. Investment that strengthens care. Donor support helps expand programs, grow the health-care workforce and bring value-based care to more people, sooner. Progress in motion A few highlights demonstrating Cone Health’s growing momentum in value-based care: Cone Health launched the Center for Value-Based Care in February 2024 to accelerate new approaches that keep people well, not just treat illness. The center is guided by Dr. Angelo Sinopoli, executive vice president of value-based care; Danielle Phelps Swartz, vice president of population health and value based care; and a team of value-based care experts in programming, quality, contracting and analytics. Our expertise to accelerate value-based performance runs deep with these new roles as we work together to shape a healthier future for the Piedmont Triad region. Cone Health and UNC-Chapel Hill formalized a partnership to advance value-based care, signing a memorandum of understanding that establishes a student pipeline from the Gillings School of Global Public Health. Gillings students gain meaningful, hands-on experience supporting Cone Health’s work — analyzing community data, strengthening value- based care models and shaping research that informs better care delivery — helping build the talent and insight needed to improve health across the region. Cone Health is recruiting a new executive director of value-based care education and competency, a key leader who will help prepare our workforce — and our region — for the future of health. This role builds the training, tools and partnerships needed to expand value-based care across the Piedmont Triad, ensuring patients, providers and communities benefit from a smarter, more connected model of care. So what exactly IS value-based care? If you’ve just finished our “Care by design” story and have flipped through our previous issues, you’ve seen the term “value-based care.” Lately, it’s appearing everywhere, from national headlines to community conversations. Perhaps you’re wondering “What is it, and what does it mean for me?” — and if so, you’re not alone. Michael Bundy, Cone Health’s senior vice president and president of the Greensboro market, puts it simply: “Value-based care is the highest quality at the lowest cost with the best access.” Value-based care is part of Cone Health’s DNA — from early community nursing programs to the formation of Triad Healthcare Network in 2010, and even going all the way back to our founding, when we made a commitment that no neighbor would be refused care due to inability to pay. These early initiatives helped establish Cone Health as a leader in value- based care — one of the reasons Cone Health was invited to become part of Risant Health network in 2024. With Risant Health’s backing — and our engaged donor and community partnerships — Cone Health is now positioned to bring transformational programming, data, tools and talent to the Piedmont Triad region. the giving effect 2025 27
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