b'Access & GrowthHealthTeam Advantage HealthTeam Advantage (HTA) is a wholly owned Cone Health subsidiary founded in 2016 in Greensboro. HTA o!ers Medicare Advantage plans to eligible Medicare beneciaries in the Triad of North Carolina and is committed to the health and well-being of its members and communities. HTA o!ers medical and prescription drug benets, dental, vision, hearing, as well as a Healthcare Concierge that provides personalized customer service.For the third year in a row, HealthTeam Advantage has achieved an extraordinary Net Promoter Score (NPS). Companies use a Net Promoter Score to measure customer satisfaction. The industry average for health insurance companies is 34. HealthTeam Advantages NPS for 2021 is 86. This is a testament to the loyalty members feel toward HealthTeam Advantage, their health insurance plan.We attribute this success to our benets, services and our Healthcare Concierges. 2021 ANNUAL REPORT (OCT 2020-SEPT 2021)15'