AFFILIATE ORIENTATION MANUAL 23 Only clinical, direct patient care individuals need to read the remainder of this packet. Non-clinical individuals, please proceed to the last page to sign the Orientation Agreement and Acknowledgement. Cone Health serves the following patient populations: • Neonate (< 1 month) • Pediatric (1 month to < 13 years) • Adolescent (13 years to < 18 years) • Adult (18 years to < 66 years) • Geriatric (66 + years) • Specific age groups are listed in the departmental Scope of Service, if applicable. PATIENT POPULATION Served Cone Health is committed to providing the highest level of safety in every environment in which care is delivered. All patient transfers/lifting will be done safely and appropriately to protect the affiliate and patient from injury. All patient lifting, shifting or transferring will be completed based on assessment, utilizing mechanical lift equipment and/or other approved patient handling aids. An injury to a health care professional from patient transfer/lifting activities directly affects the quality of life for our staff members and patients. Therefore, it is crucial that health care professionals practice safe lifting, transporting and proper body mechanics at all times. Mechanical lifting equipment and/or other approved patient handling aids are key components in this effort. Contact departmental leadership for specific information regarding safe patient handling for the area in which you will be working. SAFE PATIENT HANDLING Policy Patients will be actively involved with the identification process. When the patient is the source for identification, ask them to give you their first and last name (spell last name), and date of birth (DOB). All patients will have their identity verified by two unique identifiers (name, DOB, account number, medical record number) prior to medication and blood administration, collection of blood samples and other specimens, treatments/tests, procedures, and transfers/discharge. PREVENTING MEDICATION ERRORS/PATIENT IDENTIFICATION